1.DATA CONTROLLER 

Controller: EVENTSTUR360 S.L. 
Tax ID (NIF): B75520296 
Address: Plaça de la virreina 3, Ático 1a 08024 (Barcelona), España. 
Contact: “Contact EVENTSTUR” service through the eventstur360.com platform – user support. 

This privacy policy applies to all agents of EVENTSTUR, including suppliers of goods and services, employees, contractors and their representatives, as well as users and customers. 

EVENTSTUR processes personal data related to individuals, employees, owners or representatives who are connected with our company. 

 

2.DATA COLLECTION 

The personal data collected by EVENTSTUR depends on the type of relationship established with its partners, users, and customers. 

The data collected by EVENTSTUR is only considered “personal data” when it refers to a natural or legal person. 

The personal data that EVENTSTUR may need to collect in order to provide its services includes the following: 

• Contact information: Name, surname, date of birth, postal address, email address, phone number, and fax number. 

• Financial information: Data necessary for billing and payment (bank details, bank account number, and tax identification number). 

• Verification data: Copy of the company registration documents and/or tax identification number. 

• Automatic information: Data may also be collected automatically through the use of registration forms, user or partner accounts, etc. This data may include: 

• Language settings 

• IP address 

• Location 

• Device settings 

• Device operating system 

• Log information 

• Usage time 

• Requested URL 

• Status report 

• Management result 

• Browsing history 

• Device identifiers such as Android ID, MAC address, IMEI 

• Type of data viewed 

The use of personal data of third parties by partner companies or organizations implies that such individuals have been properly informed about the use and transfer of their personal data by EVENTSTUR, and that their consent has been duly obtained, in accordance with applicable regulations. 

Information from other sources: EVENTSTUR may request creditworthiness information about its partners, suppliers, and customers from third parties in order to assess their financial and/or professional reliability, as well as obtain it from public entities and organizations. 

 

3. PURPOSES OF DATA PROCESSING

EVENTSTUR uses the information previously described, which may include personal data, for the following purposes: 

• Registration and administration: Contact and financial data will be used to manage the business relationship with the partner, supplier, or client, including registration and verification. This data may also be shared with third parties involved in the provision of services subject to the relationship. 

• Customer service: Provision of assistance services for contracting and delivering services, resolving questions, inquiries, and incidents. 

• Other activities, including marketing: If a partner, supplier, or client does not complete the online registration process, EVENTSTUR may send a reminder to complete the process without needing to re-enter all the information. EVENTSTUR may invite partners, suppliers, and clients to attend and participate in events that may be of interest to them, as well as offer and host online forums that provide answers to frequently asked questions about EVENTSTUR’s products and services. EVENTSTUR may use personal data for communications with its partners, suppliers, and clients, including information about system or product updates; newsletters; invitations to participate in referral programs or contests; or other advertising and marketing communications. In cases of direct advertising and marketing via electronic means, an option to unsubscribe from this specific feature will be available. 

• Messaging tools: EVENTSTUR provides different communication channels for (potential or current) clients. Partners, suppliers, and clients can also contact EVENTSTUR through the “Contact EVENTSTUR” alias service (as long as EVENTSTUR is included as a recipient). EVENTSTUR may access communications between partners, suppliers, and clients, and use automated systems to review, scan, and analyze communications for the following purposes: 

• Security 

• Fraud prevention 

• Compliance with legal and regulatory requirements 

• Investigations into potential misconduct 

• Development and improvement of products and services 

• Research 

• Customer relations (including sending information and offers) 

• Technical assistance for partners, clients, and suppliers 

EVENTSTUR will store all communications sent or received through its own communication tools. 

• Analysis, improvement, and research: EVENTSTUR uses the information provided, which may include personal data, for analytical purposes and with the goal of improving its products and services, as well as user experience. The data may also be used for testing, troubleshooting, and improving the functionality and quality of online services. Partners, suppliers, and clients may be invited to participate in surveys and other market research activities. 

• Security, fraud prevention and detection: The information obtained, which may include personal data, may be used to investigate, prevent, and detect fraud and/or other illegal activities. EVENTSTUR may use personal data to support fraud investigations by the competent authorities when necessary, including sharing personal data with law enforcement and/or judicial authorities. 

EVENTSTUR may use personal data for risk and security assessment purposes, including user authentication. We use external risk providers for third-party risk management. These providers help assess the business risk profile of partners, suppliers, and clients. 

• Legal matters and law compliance: The information provided, which may include personal data, may be used for dispute resolution, regulatory investigations, risk management and compliance, and to enforce agreements with partners, suppliers, and clients, or to address complaints or claims. 

Information about partners, suppliers, or clients, including personal data, may be shared with competent authorities (prosecutors, courts, tribunals, authorities of any kind) when required by law. 

 

4. LEGAL BASIS FOR DATA PROCESSING

The processing of personal data is necessary to fulfill the agreements for the sale of products and provision of services agreed with EVENTSTUR. If the requested data is not provided, EVENTSTUR will not be able to carry out its supply and service activities. 

Moreover, the personal data provided must be used in a way that ensures that, in the sale of the product or provision of the service, no legally prohibited behavior or violation is incurred, and that all legal obligations related to these activities are fulfilled. 

EVENTSTUR will always make the greatest possible effort to ensure that the partner, supplier, or client can object to or opt out of the processing of any personal data that is not strictly necessary for the sale of the product or provision of the service, through mechanisms configured on the company’s own website. However, if there is no specific or appropriate mechanism, the partner, supplier, or client may contact the company through the “Contact EVENTSTUR” service available on the EVENTSTUR360.com platform – user support. 

 

5. DATA DISCLOSURE

EVENTSTUR may share the personal data of its partners, suppliers, and clients with other entities within its business group, as well as with the following third parties: 

• External service providers 

• Payment providers and other financial institutions 

• Entities responsible for checking defaulters lists and/or risk management, in accordance with applicable law 

• Mandatory disclosures: In compliance with legal obligations and for the execution of services (only when strictly necessary) 

• Technology, payment, hosting, technical support, and security service providers 

 

6. DATA SECURITY

EVENTSTUR uses appropriate systems and business procedures to protect and safeguard information, including personal data. It also implements security procedures and technical and physical access restrictions to the personal data stored on its servers. Only authorized personnel are allowed to access the personal data of partners, suppliers, and clients. 

EVENTSTUR applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access control, internal protocols, and staff training. 

 

7. DATA RETENTION

EVENTSTUR will retain the personal data obtained for as long as necessary to manage the commercial relationship, in strict compliance with applicable legislation. 

 

8. INTERNATIONAL DATA TRANSFERS

If any of our providers or services involves international data transfers (outside the European Economic Area), we ensure that adequate safeguards are in place in accordance with the GDPR, such as standard contractual clauses. 

 

9. RIGHT TO INFORMATION AND RECTIFICATION

EVENTSTUR’s partners, suppliers, and clients may: 

• Request a copy of the personal data held by EVENTSTUR 

• Report any changes and/or request the correction of any data 

• In certain cases, request the deletion, blocking, or restriction of personal data, as well as object to its use in a specific way 

• In certain cases, request the transfer (portability) of their data to a third party in a specific format 

The partner, supplier, or client has the right to withdraw their consent to the use of their personal data at any time, as well as to object to its use. 

 

10. CONTACT / DATA CONTROLLER

The data controller for EVENTSTUR is EVENTSTUR, represented by Raquel Ferrer Ripoll. Any partner, supplier, or client may contact the controller through the “Contact EVENTSTUR” service available on the EVENTSTUR360.com platform – user support. 

 

11. CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy. In the event of significant changes, we will notify you via the website or through other reasonable means. EVENTSTUR will communicate any changes to the privacy policy that may affect its partners, suppliers, and clients.